Accessibility Statement

We want everyone to be able to use Universality, including people who use a keyboard, a screen reader, voice control, magnification, high contrast or a phone. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA. We have not had an independent audit yet, so we do not claim full conformance.

What we do

• Keyboard. Pages work with the keyboard alone, with a "Skip to main content" link and a visible outline.
• Screen readers. Controls have names, pages have headings and landmarks, charts come with a summary and a table.
• Colour and contrast. Text meets a 4.5:1 ratio in the dark and light themes and every colour theme; a high-contrast theme is available.
• Motion. Animations are off if your device asks for less motion, and you can switch them off in Settings.
• Screens. Pages adapt to phones, tablets and computers; touch controls are at least 40 pixels tall.

What is still missing

• TikTok and Instagram videos in the team's review screens use those platforms' own players.
• Some shortcuts in the team's text editor may clash with a screen reader.
• A chart shows exact numbers in a tooltip only when the mouse is over it (screen readers get a table).
• Some headings skip a level.
• We have not yet tested with a full set of screen readers and voice-control tools.

Tell us about a problem

Tell us what you were trying to do, the page, and what got in the way. Email us at [email protected], or use Get help in your dashboard. We aim to answer within five working days and to offer another way to get you what you need while we fix it.